Frequently Asked Questions

What are my payment options?

We accept the following methods of payment: Visa, Mastercard, Delta, Maestro/Switch and American Express 

Can I amend an existing order ?

Sounthary Silks are able to amend your order once the order has been received. No further amendments can be made to your order after it has been dispatched. If you would like to discuss your order or require any assistance in changing your order, please contact Sounthary Silks by email or phone.

Do I receive an invoice for my order?

​Yes, Sounthary Silks will email you an Invoice to your requested email address, as confirmation of payment. However, if you do not receive this email, please check your spam folder first, before contacting us either by phone or email. ​

If you have any further questions please do not hesitate to contact us:

Contact us on: 07380164220 Monday to Sunday, or email: sountharysilks@hotmail.com

How safe is my personal information?

Sounthary Silks website uses a SSL (Secure Socket Layer) to encrypt customer details that is provided at the time an order is being placed. Please refer to our privacy policy for further information.

A product is sold out. When will it be restocked?

If a product is a out of stock we usually do not restock it unless it ‘s of really high demand. This is because we keep updating our garments collection to follow the latest trends. Follow us on social media to find out about our latest collections

Which browser should I use to view your site?

We recommend our consumers to browser with the latest versions of Internet Explorer, Chrome, Firefox or Apple Safari.