Privacy

Our users’ privacy is of extreme importance to us here at Sounthary Silks and we are fully committed to protect their personal information and use it properly. We at Sounthary Silks follow the principles of Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003.
The information that we collate about you is with regards to processing orders and ensuring that website that you’re visiting is tailored to you as possible. The personal data will be only shared with relevant parties who require to be involved in fulfil the order

The information that we hold may include:  

Your name
Address
Phone number
Email address
Credit/debit card details
Other information necessary for processing your order

We work with the SSL (Secure Socket Layer) system which immediately eliminates your card information and encrypts it as well

The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL protocol.  During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

Sounthary Silks 100% PCI (Payment Card Industry) compliant, TRUSTe certified and works with the SSL system which immediately encrypts and eliminates your credit card information. At the time of submitting your Debit/Credit Card details you will be redirected to a Highly Secure Payment server where at no-one at Sounthary Silks have no access to your information. We always aim to preserve your privacy at all time when shopping at our website. This includes not disclosing any sort of personal information unless you provide approval to do so or under exceptional circumstances when the law requires us to do so.

We have millions of satisfied users, and we can assure you that you have absolutely nothing to worry about.

We collect data from our valued customers for the following reasons:

To improve our site for further development of our services by adding products according to users preferences, possible seasonal trends, incorporating our customer feedback and enriching website usability . To provide users with general products updates or special offers on goods.
To improve our customer service experience by building a great rapport with consumers

Cookies

We use cookies for the following reasons:

Cookies are small pieces of information that are stored by your browser on your computer hard drive.
We use cookies to track your behaviour on our site to assist us in tailoring your visit. You can disable cookies in your browser but some of our website functions may then be unavailable to you

To ensure that items are placed into your Shopping Basket and orders are processed correctly.

To identify you as you travel around our site.

To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.

No recognisable personal information is stored in the cookie that can link it back to an individual.

You will need to ensure your cookies are enabled which will allow you to register your details and to purchase from our site.